Head to Head UK Call 020 3896 5248WhatsApp
Subject comparison

Switching compared

Leaving a network, with each choice set against its alternative.

Two people talking, one holding a phonePhoto from a free stock library — illustration only.
Important notice: keyanok is an independent information site. We are not a mobile network, and we are not affiliated with, endorsed by or connected to Three, O2, Sky Mobile, EE, Vodafone or any other provider. We do not sell SIM cards, contracts, handsets or services of any kind. Every comparison here is general guidance and opinion only — always confirm current details with the provider's own website or app before deciding anything.
Code — PAC vs STAC

PAC (65075)

Carries your existing number to the new operator.

  • Free, within minutes
  • Valid thirty days
  • Exit sums itemised in the reply
VS

STAC (75075)

Closes the account and relinquishes the number.

  • Identical mechanics
  • New number at the gaining operator
  • Only if you actively want a fresh start
Which wins, and for whom

PAC unless you genuinely want a new number. Porting is free, and an established number is worth keeping.

Not sure which side of a comparison you fall on?

Ask us. We are independent — nothing for sale, no access to your account, and we will never ask you for a security code. We will read an offer with you, explain a clause, or talk a switch through.

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Method — texting vs telephoning

Texting the code

You request it yourself and receive it within minutes.

  • No conversation required
  • Cannot be refused or delayed
  • Sums disclosed in writing
VS

Telephoning to leave

Calling the provider and asking to cancel.

  • Retention script
  • Time pressure
  • No written record of what was said
Which wins, and for whom

Text it, every time. Retention offers are lawful and occasionally good — take the code first, then negotiate with it in hand rather than requesting permission.

The order that avoids a gap

FirstCoverage-check the destination at your postcode
SecondAudition one rolling month if anything is uncertain
ThirdBuy the new plan
FourthText PAC from the old SIM and read the itemised sums
FifthHand the code over; keep the old SIM in until the number lands
SixthConfirm the final bill closed at zero

Special cases

Mid-term departurePermitted; the reply states the charge, which may or may not be worth paying
Device balancesOn split contracts, settled or added to the exit figures — either way disclosed
Bundled householdsMake leaving feel heavier; in law they change nothing
Tenant brandsSame numbers, same rights — but complain to the brand billing you
Important notice: keyanok is an independent information site. We are not a mobile network, and we are not affiliated with, endorsed by or connected to Three, O2, Sky Mobile, EE, Vodafone or any other provider. We do not sell SIM cards, contracts, handsets or services of any kind. Every comparison here is general guidance and opinion only — always confirm current details with the provider's own website or app before deciding anything.
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