Independent information desk

Plain information about United Kingdom mobile networks

We are not a network and we sell nothing at all. These pages set out what each network offers, what it really costs across a year, what goes wrong and what to do about it — so you can decide for yourself.

Network sheets7

Topic sheets15

Prices publishedNone

Commission takenNone

Guidance line0330 059 7021

Start with your network

Each sheet runs through thirteen sections in the same order: company file, coverage, what you can buy, eSIM, broadband, roaming, data limits, costs, price changes, the app, faults, switching and a plain verdict.

ThreeCheap data, fast city 5G, thinner deep indoors and rurally O2The biggest landlord in the market and the only one still including Europe EEThe widest coverage in Britain, at the highest prices Sky MobileBanked data and monthly resizing, running on O2’s masts VodafoneIts own separate estate, changing fastest as two networks merge Tesco MobilePlain pricing and loyalty discounts on O2’s masts Budget networksgiffgaff, SMARTY, iD Mobile, VOXI, Lebara and 1pMobile

Or start with the question

If you know what has happened but not which network it concerns, these fifteen sheets cover it.

SIM-only plansPlan lengths, sizing an allowance, and the free protections Handset dealsOne calculation settles any phone offer Prepaid creditWho prepaid suits, and when it stops being cheap eSIMFree everywhere, and the fees that do not exist Home broadbandTwo different products sold in the same words Signal and coverageWhat maps show, and what only a month can tell you Using your phone abroadWho includes Europe, and the trap at sea Data limitsWhat unlimited actually includes What it costsWhich number is really the price Price increasesFive reasons up, five ways down Network appsWhat the app is for, and the five-second test PAC codes and switchingTwo free texts, and what a network cannot do Network problemsSix adjustments, and records for the rest Phone scamsWhy caller ID proves nothing How UK networks workFour owners, and everybody else

How this desk works

What we do

Explain how each UK network works, in plain words
Set out what to check before you commit to anything
Explain what a clause, a term or a charge actually means
Talk any of it through on the phone, free
Say plainly where a network is weak, including popular ones

What we do not do

Sell SIM cards, contracts, handsets or services
Take commission from any network on anything you buy
Accept payment for placement on any page
Publish prices, which go out of date faster than we could fix them
Access, change or act on any account you hold

Four habits that save most people money

1. Check coverage before price

Run the network’s own postcode checker and Ofcom’s, and lean on the indoor figures. Where they disagree, a rolling month on a budget brand using the same masts settles it cheaply.

2. Buy the allowance you actually use

Your current app holds three months of real usage. Buy that average with modest headroom — people routinely buy about double what they consume.

3. Set the free protections on day one

Turn on Wi-Fi Calling and 4G Calling, set the free spend cap, and diary the contract end date with a reminder a month before it.

4. Spend ten minutes once a year

Compare what you actually pay against three rivals on the same allowance, then either switch or haggle with those quotes in hand.

Questions we are asked most

Do you sell anything?

No. No SIM cards, no contracts, no handsets, no services. We take no commission and accept no payment for placement. That is exactly why a page here can say plainly where a popular network is weak.

Why are there no prices?

Because a stale price is worse than none. We explain how pricing works and what to compare, so you can read any current offer properly yourself.

Can you change something on my account?

No. We cannot see, open or alter any account. For anything account-specific, use your network’s own official app, website or helpline.

Are you connected to any network?

No. We have no affiliation with, endorsement from or connection to any provider named on this site. Network names appear only to identify the services described.

Prefer to just ask somebody?

Ring the desk and we will go through it with you. There is nothing to buy at any stage.

0330 059 7021Calls are for guidance and information only. We do not sell anything, arrange anything or act for any network. Ring us if a page here leaves you unsure.

Who we are. Keyanok is an independent information and guidance service for United Kingdom mobile customers. We are not a mobile network. We have no affiliation with, endorsement from, appointment by or connection to Three, EE, O2, Vodafone, Sky Mobile, Tesco Mobile or any other provider, and no commercial arrangement with any of them. We do not sell, supply, arrange or broker SIM cards, contracts, handsets or services of any kind, and we take no commission. Everything on this site is general information; a provider’s own current terms always take precedence.